Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name
• Email Address
• Mobile Number
• Login Credentials
• Profile Information

b) Technical Information

• Device type and model
• Operating system
• IP address
• Browser type
• App version

c) Usage Information

• Pages visited
• Features used
• Test attempts and performance
• Time spent on the app

d) Payment Information

We do not store your payment card or banking details. All transactions are securely processed through trusted third-party payment gateways.

2. How We Use Your Information

We use collected information to:

• Provide and manage our services
• Improve user experience and app performance
• Personalize learning content
• Send notifications, alerts, and updates
• Process payments and subscriptions
• Prevent fraud and ensure security
• Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share limited data only in the following cases:

• With trusted service providers (analytics, hosting, payment gateways)
• To comply with legal requirements or government requests
• To protect the rights, safety, and property of RankUp and its users

All third-party partners are obligated to maintain confidentiality and data security.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, misuse, loss, or disclosure.

These include:

• Secure servers
• Encrypted data transmission
• Restricted data access

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve website performance
• Analyze user behavior
• Enhance user experience

You may disable cookies through your browser settings.

6. Third-Party Services

RankUp may use third-party tools such as:

• Analytics services
• Cloud hosting providers
• Payment gateways
• Push notification services

These services have their own privacy policies, and we encourage users to review them.

7. User Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time

For any request, contact us using the details below.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

9. Children’s Privacy

RankUp services are intended for users above the age of 13 years.

We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the updated date will be mentioned at the top.

11. Contact Information